If you reside in the United States, you may have specific rights regarding your personal information under applicable state privacy laws. Depending on your state of residence and applicable law, these rights may include the right to access, obtain a copy of, correct, or delete your personal information, as well as the right to opt out of certain uses of your information.
Note: The rights available to you may vary depending on your state of residence and whether the applicable privacy law applies to us.
Access or download my data (Right to Know)
You may request access to or a copy of the personal information we have collected about you, which may include information such as your account details and order history.
We may need to verify your identity before fulfilling your request.
Response time: We respond to verified requests within the time required by applicable law, generally within 45 days. Where permitted by law, we may extend the response period when reasonably necessary. If an extension is required, we will notify you within the initial response period and explain the reason for the extension.
Correct my information
If you believe that personal information we maintain about you is inaccurate, you may request that we correct it, subject to applicable law.
Delete my data
You may request that we delete personal information we maintain about you, subject to certain exceptions permitted by law.
For example, we may need to retain certain information to complete transactions, maintain security, prevent fraud, comply with tax or other legal obligations, exercise or defend legal claims, or for other purposes permitted by applicable law.
Do Not Sell or Share
Depending on your state of residence, you may have the right to opt out of certain uses of your personal information, including:
- The sale of your personal information;
- The sharing of your personal information for cross-context behavioral advertising;
- The processing of your personal information for targeted advertising; and
- Certain types of profiling that produce legal or similarly significant effects, where applicable.
Submitting an opt-out request does not require you to create an account.
Manage Your Privacy Choices Depending on your location and applicable law, you may be able to manage your privacy choices, withdraw consent where consent is the basis for processing, or customize your cookie and tracking preferences.
Cookie preferences and statutory privacy opt-outs may operate differently depending on the technology involved and applicable law.
Update Privacy Settings
Opt-Out Preference Signals
Where required by applicable law, we recognize and process qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC), as requests to opt out of applicable data sales, sharing, or targeted advertising for the browser or device sending the signal.
If you use multiple browsers or devices, you may need to enable the preference signal separately on each browser or device.
Sensitive Personal Information
Certain state privacy laws provide additional protections for information classified as sensitive personal information or sensitive data.
Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information or to withdraw consent for certain processing of sensitive data.
If these rights apply to our processing of your information, you may exercise them through our available privacy request or privacy settings tools.
Authorized Agents
Where permitted by applicable law, you may authorize an agent to submit a privacy request on your behalf.
To protect your information, we may require the authorized agent to provide proof that you gave the agent permission to submit the request. We may also ask you to verify your identity directly with us or confirm that you authorized the agent to act on your behalf, unless applicable law provides otherwise.
To submit an authorized agent request, please contact:
Email: info@houseplantshop.com
Right to Appeal
If we decline to take action on your privacy request, we will provide an explanation where required by applicable law.
Depending on your state of residence, you may have the right to appeal our decision.
To submit an appeal, contact us using the email address below and use the subject line "Privacy Appeal."
Appeal contact: info@houseplantshop.com
Please include enough information for us to identify your original privacy request and review the decision.
We will review and respond to your appeal within the timeframe required by applicable law. If your appeal is denied, we will provide any additional information or complaint options required under applicable state law.
Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
For example, exercising your privacy rights will not result in unlawful denial of goods or services, different prices or rates, or a different level or quality of goods or services.
This does not prevent us from offering programs or benefits permitted by applicable privacy law.
Verification of Requests
To protect your personal information, we may need to verify your identity before fulfilling certain requests.
The information required for verification will depend on the nature of your request and the sensitivity of the personal information involved.
We will use information provided for verification purposes only as permitted by applicable law.
Contact Information
If you have questions about your privacy rights or need assistance submitting a request, please contact us:
Email: info@houseplantshop.com
Mailing Address:
20743 Future Farm Dr
Mount Dora, FL 32757
USA