Online Orders
If you have any questions about your online order, send us an email or send us a note through the submission box below. Please include your order number and necessary information to resolve your issue.
Our customer service team is available every Mondays through Fridays from 10am till 6pm PST. Please give us 1-2 business days to get back to you.
You can also read our Frequently Asked Questions
Plant Care Help
We love talking plants! Give us the dirt every Mondays through Fridays by emailing our Plant Care team for any plant health related questions. You can also join our Facebook Community Group to discuss anything house plant related.
Partnership Inquiries
Email our marketing team for partnership or collaboration inquiries.
Email our merchandising team for product requests or if you're a supplier looking to feature your product within our network.
Trade Inquiries
We operate wholesale and dropshipping services for business of all sizes. Email our wholesale team for wholesale, gifting, and dropshipping inquiries.