Section
Drop element here!
Our Packing & Shipping Process
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27562-1652218078633_1200x.jpg?v=1652218080)
STEP 1
We use wood fiber to cover our soil to help prevent soil spillage.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2755-1652217827610_1200x.jpg?v=1652217830)
STEP 2
The wood fiber is placed over the soil, right under the foliage.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2760-1652217827648_1200x.jpg?v=1652217841)
STEP 3
We then use a plastic bag to cover the planter and wood fiber portion of the plant.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_2767-1652217827664_1200x.jpg?v=1652217845)
STEP 4
Next we secure it tightly with a zip-tie.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27732-1652218100090_1200x.jpg?v=1652218101)
STEP 5
We place the houseplant in a paper bag and secure it with a rubber band.
![](https://cdn.shopify.com/s/files/1/0408/9623/3623/t/7/assets/img_27792-1652218126306_1200x.jpg?v=1652218128)
STEP 6
The paper bag acts as the final cover and is also a nice presentation for customers.
*Please note that we have additional packing procedure for tall, big, and multiple plants. Tall/ big plants are stabilized with a wooden stick and shipped using special inserts that lock in houseplants.
How we pack your order
Take a peek into our packing process.
Our dream team making it all happen
![](https://cdn.shopify.com/s/files/1/2528/3612/t/11/assets/screen-shot-20220614-at-45545-pm-1655251386186_1200x.jpg?v=1655251398)
Andy & Tristan
Co-founders
![](https://cdn.shopify.com/s/files/1/2528/3612/t/11/assets/img_1400-1655251386170_1200x.jpg?v=1655251392)
Chandler
Accounting & Customer Support
![](https://cdn.shopify.com/s/files/1/2528/3612/t/11/assets/img_1415-1655251386179_1200x.jpg?v=1655251395)
Natacha
Graphic Design & Marketing
![](https://cdn.shopify.com/s/files/1/2528/3612/t/11/assets/img_1382-1655251386157_1200x.jpg?v=1655251388)
Preetika
Marketing & customer service