Our Packing & Shipping Process
We use wood fiber to cover our soil to help prevent soil spillage.
The wood fiber is placed over the soil, right under the foliage.
We then use a plastic bag to cover the planter and wood fiber portion of the plant.
Next we secure it tightly with a zip-tie.
We place the houseplant in a paper bag and secure it with a rubber band.
The paper bag acts as the final cover and is also a nice presentation for customers.
*Please note that we have additional packing procedure for tall, big, and multiple plants. Tall/ big plants are stabilized with a wooden stick and shipped using special inserts that lock in houseplants.
How we pack your order
Take a peek into our packing process.
Our dream team making it all happen
Andy & Tristan
Accounting & Customer Support
Graphic Design & Marketing
Marketing & customer service